Waxing Tips for Clients: Expert Advice to Keep Clients Coming Back

Whether you’re an experienced waxing professional or just starting in the waxing business, you know that client education is crucial. Well-informed clients not only enjoy better results but are also more likely to return for consistent services.

So today, we’re sharing expert waxing tips designed for you to use to boost your social media presence, elevate each client’s experience, and attract new clients who’ll keep coming back. Whether you share these tips in person, on social media, or through printed materials, guiding your clients with these insights helps ensure they enjoy the best possible waxing results—and positions you as their trusted waxing professional.

1. Educate Clients on Pre-Wax Prep for Best Results

• Proper preparation is the foundation of a successful waxing session.
• Encourage clients to exfoliate 24-48 hours before their appointment to remove dead skin cells and reduce the likelihood of ingrown hairs. Let them know that avoiding lotions, oils, and perfumes on the day of their wax ensures the wax adheres properly, resulting in a cleaner, more effective removal.
• Tip for Pros
• Provide a branded exfoliating scrub as a part of your client care kit, making it easy for them to prep and creating another product touchpoint for your services.

2. Highlight the Importance of Hair Growth Length

• One common waxing obstacle is hair that's too short or too long.
• Educate clients that the ideal hair length for waxing is around a quarter-inch (about the length of a grain of rice). Too short, and the wax may not adhere well; too long, and it could lead to a more uncomfortable experience.
• Tip for Pros
• Before the appointment, send a friendly reminder to your clients about the ideal hair length for a seamless, comfortable wax.

3. Set Expectations for Post-Wax Skin Sensitivity

• Many clients are unsure about what’s normal post-waxing.
• Remind them that slight redness or irritation is common but usually subsides within a day. Suggest they wear loose clothing and avoid heat exposure (e.g., saunas, hot showers, or the gym) for 24 hours post-wax to prevent further irritation.
• Tip for Pros
• Offer a soothing post-wax lotion or gel in your studio that clients can purchase to use at home. Not only does this enhance their aftercare, but it also builds brand trust and increases retail sales.

4. Recommend a Routine for Consistent Waxing Results

• One of the best ways to improve waxing results is through a consistent waxing schedule.
• Explain to clients that regular waxing weakens hair follicles over time, leading to finer and softer regrowth. Recommend they schedule appointments every 4-6 weeks to maintain smooth results.
• Tip for Pros
• Set up a pre-booking system and offer small incentives, like a loyalty discount, for clients who consistently stick to their waxing schedule.

5. Guide Clients on Ingrown Hair Prevention

• Ingrown hairs are one of the most common post-wax complaints.
• Advise clients to gently exfoliate and moisturize the waxed area a few times a week to keep skin soft and minimize ingrown hairs. Emphasize that exfoliation is key but should be gentle to avoid irritation.
• Tip for Pros
• Include a gentle exfoliating brush or ingrown-hair serum as an add-on product to boost client care and increase your retail sales.

6. Share Benefits of Different Wax Types for Skin and Hair Types

• As a professional, you know that not all wax is created equal.
• Explain to clients why you choose your wax. For example, you are using a hypoallergenic wax for those clients with sensitive skin, a gentle, low-temperature soft wax for less irritation, while others more concerned with better ingredients would appreciate wax made with sustainable beeswax.
• Tip for Pros
• Use this opportunity to educate clients on the reason you use quality wax products, establishing trust and emphasizing your dedication to the best possible service.

7. Encourage Healthy Skin Care Routines

• Healthy skin is essential for great waxing results.
• Educate clients on the importance of moisturizing regularly, avoiding excessive sun exposure, and not picking at ingrown hairs or bumps. Remind them that skincare is a key part of their waxing routine, especially during the dry winter months.
• Tip for Pros
• Offer a selection of skincare products tailored for waxed skin, such as lightweight moisturizers, calming lotions, or serums designed for freshly waxed skin.

8. Position Waxing as a Self-Care Ritual

• For many, waxing is a way to invest in their appearance, confidence, and self-care. Reframe waxing as part of their self-care routine by highlighting how great skin care and grooming can positively affect mood and confidence.
• Tip for Pros
• Position yourself as a wellness and beauty advocate. Offer a relaxing environment, calming scents, and music in your studio to reinforce that waxing is an empowering self-care ritual.

9. Encourage Open Communication for Comfort and Customization

• Every client’s comfort level and preferences are unique. Encourage clients to voice any concerns, sensitivities, or specific requests so you can make their experience as comfortable as possible. From adjusting the temperature to recommending customized waxing plans, this personalization ensures satisfaction.
• Tip for Pros
• Create a brief pre-service questionnaire to learn about clients’ preferences and sensitivities. This proactive approach makes them feel seen and respected.

10. Promote the Value of Professional Waxing Over DIY

• Educate clients about the value of professional waxing over at-home kits. Highlight the expertise, high-quality products, and techniques that provide smoother, longer-lasting results and a safer experience than DIY options.
• Tip for Pros
• Consider sharing social media posts or blog articles about the benefits of professional waxing versus DIY, reinforcing the importance of safety, precision, and quality.

Conclusion

Providing your clients with expert waxing tips not only improves their results but also builds trust, enhancing their loyalty to your business. When clients feel educated and well cared for, they are more likely to return regularly and refer your services to others. These tips not only improve each client’s experience but also position you as a trusted, knowledgeable professional who goes above and beyond for their clients.

By incorporating these professional tips and positioning yourself as a knowledgeable beauty advisor, you’ll create a loyal client base that appreciates and values your expertise. So, the next time a client comes in, take a few moments to share these insights, and watch your client loyalty grow.

Instagram post ideas for FAQs

1. What should clients do to prepare for a waxing appointment?

• Clients should exfoliate and avoid lotions or oils before their appointment to ensure the wax adheres properly.

2. How long should hair be before waxing?

• The hair should be about a quarter-inch long for optimal results.

3. What is the best way to prevent ingrown hairs after waxing?

• Regular exfoliation and moisturizing are essential to prevent ingrown hairs. Encourage clients to use a gentle scrub 2-3 times a week.

4. How often should clients get waxed?

• For best results, recommend waxing every 4-6 weeks to maintain smooth skin and reduce regrowth.

5. Why is professional waxing better than at-home waxing kits?

• Professional waxing provides smoother results, minimizes irritation, and is safer due to the esthetician’s expertise and use of high-quality products.