Shipping & Refund Policies
SHIPPING & REFUND POLICIES
SHIPPING POLICY
The shipping carriers we offer are FedEx, UPS and USPS.
Orders placed Monday thru Friday before 2 pm (EST) should be processed to ship by the day’s end. Orders placed on Saturday & Sunday will be processed on Monday.
Delivery Time:
- Contiguous United States
- Via USPS, including Alaska and Hawaii: expect 1–5 business days.
- Delivery to PO BOXES is exclusive to USPS.
- Call (833) 786-3999 to confirm or request expedited delivery.
- Via FEDEX & UPS, expect 1–5 business days.
- Shipping to Alaska and Hawaii, expect 3–7 business days.
- Call (833) 786-3999 to confirm or request expedited delivery.
- International
- Subject to duties or (CEF) clearance entry fees. Fees will vary depending on the country the order is being shipped to.
- Contact Bombshell Wax Company for shipping quotes.
- Call (833) 786-3999
- Email: info@bombshellwax.com
REFUND POLICY
Refund requests must be requested within 14 days of purchase. Refund requests after 14 days may not be accepted. Eligible returns must be:
- Unused
- Resaleable
- In the original packaging
- with Proof of purchase
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@bombshellwax.com
Sale items (if applicable)
Sale items will be refunded at sale price.
Exchanges (if applicable)
We will replace items if they are defective or damaged. If you simply want to exchange for the same item, please contact us with your order number:
- Call (833) 786-3999
- Email: info@bombshellwax.com
Returning Details
To return your product, you should mail your product to: Bombshell Brands, 400 West Cummings Park, Suite 1275, Woburn, MA 01801, United States
You will be responsible for covering shipping costs for returning your item. Original shipping costs are non-refundable. If you receive a refund, return shipping costs will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a tractable shipping service and purchasing shipping insurance to cover your cost for Lost or Damaged returns.
Customer Service:
- Phone: (833) 786-3999 (8am – 7pm EST)
- Email: info@bombshellwax.com
- Address: 400 West Cummings Park, Suite 1275, Woburn, MA 01801, USA
Benefits of Bombshell Wax.
Our creator, Jessica Johnson, operated a full-waxing business with space limitations and cringed at the thought of keeping multiple waxes warm to be used based on the treatment.
So Jessica formulated each Bombshell Wax to:
- Stay pliable & never break
- Remove hair with less pain
- Perform anywhere (face, body & below the belt)
Therefore, it is Your choice of which Bombshell Wax to select based simply on Your preference of color, subtle scent & texture.
Differences Between each Bombshell Hard Wax.
FIJI PEARL
- subtle scent: Fragrance Free (new)
- color: Fiji Blue
- texture: Crème
- skin type: All skin types
- hair type: Face & Body
- cure time: 28 sec
- main ingredients: pine rosin / bees' wax
IPANEMA AQUAMARINE
- subtle scent: Grapefruit/Lime
- color: Blue
- texture: Gel
- skin type: All skin types
- hair type: Face & Body
- cure time: 28 sec
- main ingredients: pine rosin / bees' wax
ROSE GARDEN
- subtle scent: Rose
- color: Pink
- texture: Crème
- skin type: All skin types
- hair type: Face & Body
- cure time: 28 sec
- main ingredients: pine rosin / bees' wax
SIMPLi ZEN
- scent: Fragrance Free
- color: Basalt Stone
- texture: Hybrid
- skin type: All skin types
- hair type: Face & Body
- cure time: 22 sec
- main ingredients: synthetic polymer, hypoallergenic, vegan friendly
Does Bombshell Wax have Samples?
We have repackaged our hard wax into 1/3lb & 1/2lb metal sample tins. They can be inserted directly into a wax warmer without the clear cover.
Which hard wax is best for sensitive skin?
Each hard wax perform well on sensitive skin because of our quality ingredients and manufacturing process.
Though, our Simpli Zen is 100% synthetic, fragrance FREE and it's clean formulation contains no pine rosin or bees wax. Giving you peace of mind about allergic or sensitivity risks.
In any instance a client is identified as being highly sensitive, perform a test patch.
How do you know your wax is the right temperature?
The consistency of the wax should be soft but not runny. We have identified that temperature to be between 130°F to 135°F.
Bombshell hard wax should roll up in a 'lollipop' around the top of spatula, and not drip for a second or two.
Soft Wax (Pros & Cons)
PRO: grabs fine hairs and ideal for larger areas of the body.
CON: cannot be re-applied because it's adherence level to skin may cause more bruising or may pull skin off.
CON: maybe more uncomfortable because it adheres to skin more than hard wax.
Hard Wax (Pros & Cons)
PRO: less painful on the face than soft wax.
PRO: grabs shorter hair and can be waxed over the same area.
PRO: hair follicles and pores open up from the heat, making it much easier to pull the hair out.
PRO: adheres less to the skin making a better waxing experience.
Pre Wax Instructions
- hair should be a 1/4 inch long for fine hair.
- exfoliate to diminish bacteria and sebum.
- wear loose fitted, breathable fabrics.
Soft Wax vs Hard Wax
Soft wax is applied warm and removed using a woven or non-woven strip. Hard wax is thicker, applied warm and is removed without the use of a strip.
What prices should I charge for wax services?
American Bikini Wax - $35 -$50
Arms - $25 - $40
Arm Pits - $15 - $25
Back - $40 - $55
Bikini – $30 - $35
Brazilian Wax - $55 - $90
Chest – $45 - $55
Chin – $10 - $15
Eyebrows – $8 - $20
Full Legs – $60 - $70
French Bikini Wax - $40 - $60
Half Legs – $35 - $40
